Returns and Cancellations
We will accept the return of any item(s) that are in their original packaging and condition within 30 days of the purchase date.
In the case of a return contact us by phone at Toll Free 1-800-678-7375. We will provide you with an RGA (return goods authorization) number. Then you will:
- Attach the provided label OR write your RGA number on the box(es) being returned
*This step is very important. The RGA number is our way of tracking the package and refunding your order
- Ship the package(s) pre-paid to the warehouse address provided during the phone call
- Unless there are unique circumstances, refunds will be given for the price of the product(s) only. Shipping, handling, and any additional charges are the responsibility of the consumer as per agreement upon checkout.
- Returns may be subject to a restocking fee if the return is past our 30 day policy.
To cancel an order, please call us Toll Free Phone 1-800-678-7375 (Monday – Friday, 9am – 5pm PST)